D ARTMOUTH Steam Railway and River Boat Company runs a steam railway, river boats and a bus service enabling it to provide a multiple of combinations to suit all.
It also operates the historic paddle steamer Kingswear Castle.
The company website now has almost 300,000 visitors and customers who choose to experience a day on the river, rails or roads with them receive unrivalled services and experiences.
Staff under-go customer service training along with vocational courses to raise their skills and the judges were impressed with the company's commitment to visitor experience and excellent customer service.
General manager, Andrew Pooley, said: "You can have a great product and a great attraction but without fantastic staff it means nothing. We receive this award on behalf of the staff who deliver time and time again for our customers."