THE English Riviera and South Devon Tourism and Hospitality Awards are back — bigger and better than ever before. It builds on our inaugural event last year at the Riviera International Conference Centre.
The initiative was the brainchild of Herald Express sales director Michelle Pugh and for the first time recognised the outstanding successes in the tourism industry.
The end of the awards culminated in a grand finale with the announcement of the Best Tourism and Hospitality business of the year.
The Royal Seven Stars in Totnes was chosen as the overall winner by the judges from all the shortlisted entries.
There was major competition for the title due to the high standard of the winners.
Joining award host David Fitzgerald on stage were Chris Hart and Clive Meredith from sponsors Wollen Michelmore.
The Royal Seven Stars team were delighted with their top prize.
General manager, Margaret Stone, said: "We never ever expected this it's all such a surprise. There were so many people that could have won it. The award winners were all such high competition. It is absolutely fantastic."
Assistant manager, Robin Thompson, added: "We are really proud to be the hub of Totnes. We're delighted, this is not just for us but for the whole of our staff."
Along with winning the award for Excellence in Customer Service the Royal Seven Stars was also shortlisted in the Taste of the Riviera Best Dining category.