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Tourism taster programme

By Herald Express  |  Posted: April 10, 2014

HOSPITALITY: The group together with Pat Rowhan from the Princes Trust, far left, and Gary Brenton from TLH,far right

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CONGRATULATIONS were the order of the day for a group of young people who successfully completed a two-week programme called 'Get Into Hospitality'.

The programme was run by the Princes Trust and TLH Leisure Resort with the support of the Torbay Development Agency.

The scheme is aimed 16 to 25 year olds who were not in employment, education or training, to get them in to the hospitality industry.

Last year, around 50 per cent of young people completing a 'Get into' course moved on to work, with a further 25 per cent going on to more training.

A taster day was arranged first for 19 people who were interested in taking part in the programme. A mixture of interviews, tasks and assessments were used to select the young people.

The participants were allocated to one of the four hotels within the TLH Leisure Resort group — the Derwent, the Victoria, the Toorak and the Carlton.

Over the two weeks the group carried out work experience across four of the hotel departments — kitchen, restaurant, housekeeping and portering.

They also gained three qualifications by attending Welcome English Riviera, food safety level 2 and emergency first aid.

On other days the group attended courses and workshops run by TLH personnel and development manager, Gary Brenton, and training officer, Mary-Ann Fudge.

Pat Rowhan, from the Princes Trust, also worked with the group for the two weeks.

They also visited Carloyn Custerson, CEO of the English Riviera Tourism Company, who explained the importance of tourism to the Bay.

On the final day there was a presentation and celebration event where representatives from the Princes Trust, TLH Leisure Resort and Careers South West, together with friends and family of the young people, joined together to recognise their achievement.

Gary Brenton said: "The young people completing the programme should feel very proud.

"They worked very hard over the two weeks, gained invaluable experience and recognised qualifications.

"I hope they are able to put it to good use and secure a role in the industry."

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