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Full steam ahead for the tourism industry

By Herald Express  |  Posted: March 13, 2014

  • FLASHBACK: Last year's tourism and business exhibition at the Riviera International Conference Centre in Torquay

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THINGS have been moving fast to support the tourism sector since the collapse of the main rail link into Devon and the negative weather news brought a sudden downturn of forward inquiries and bookings.

A recent survey conducted in partnership with Visit Cornwall and Visit Devon concluded 74 per cent of those businesses which completed the survey had been negatively impacted.

Across Devon and Cornwall a rapid social media campaign, 'Open for Business', took place with February half term, at the time, just round the corner.

Over the next few weeks, the English Riviera Tourism Company is supporting a series of important tourism events being staged to help the industry get back on its feet including:

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Starting at 10am at the Riviera International Conference Centre and to which anyone involved with tourism across the English Riviera is invited, the morning's programme includes:

update from the ERTC chairman Chris Hart

presentation from the Mosaic Partnership regarding the development of a possible Tourism Business Improvement District

update from Carolyn Custerson, ERTC chief executive, to include latest research findings and news on additional national and regional marketing activity

FOLLOWING the announcement by central government of an additional £2million fund to help those tourism businesses areas across England impacted by the latest extreme weather, a series of FREE Business Support Seminars are being staged across Devon.

The Torquay event is taking place on Monday, March 24, at the Riviera International Conference Centre from 930am and will be attended by Torbay MP Adrian Sanders.

The programme includes leading experts presenting on crisis PR, digital marketing, customer service and business continuity and financial planning.

To book your place on any of the seminars above or to request 'one-to-one' business advice, please visit www.devontourismsupport.co.uk and register now.

If you are unable to attend the seminar on March 24, seminars are also being held in Plymouth, Exeter and Barnstable and VisitEngland has also launched an online toolkit at www.visitengland.org/flood-response/index.aspx offering advice to help affected businesses providing practical advice and guidance.

Full details can be found on the website www.devontourismsupport.co.uk

THIS is an important annual date in the diary of any tourism business, but especially vital this year when our local tourism industry needs to work more closely together to restore lost business as a result of the extreme weather.

Entry and parking is FREE and the exhibition is open from 10am to 4pm, with trade activity in the morning and the exhibition open to the general public from 1pm.

Over 80 stands are already booked with exhibitors listed below. Please come along and support this FREE event:

Confirmed exhibitors: Accounting & General; Admin Advocates; Almy & Thomas; Babbacombe Cliff Railway; Babbacombe Festival.

Babbacombe Model Village; Babbacombe Theatre; Bancourt Hotel; Big Wave Media; Bijou Theatre Company; Bishop Fleming; Boyce Hatton Solicitors; Bygones.

Chamber of Commerce; Child Friendly Matters; Clockwork; Cockington Court; Conference English Riviera; Costa Rica Coffee; Dartmouth Steam Railway; Devon Fresh; Dinosaur World.

Eating Out Guide; English Riviera Magazine; English Riviera Tourism Company; E-strategy; Fernbank Advertising; Francis Clark; Free To Book; Greenway Ferry; Golden Hind; Hanbury's Restaurant; Hannahs of Searle Hayne; Heart of Devon Tourism Partnership; High Level Software.

Jazz Power; JJ's Christmas Shoppe; Kent's Cavern; Kitsons; Living Coast; Mattison Contract Beds; National Trust; Number One Consulting.

Paignton Zoo; Pano 360; Pavey Group; Princess Theatre; Qball Media; Rift Capital Allowances; Riviera International Conference Centre.

Seaway Insurance; Singing Kettle; South Devon College; South Devon Ramblers; South West Labs; Splashdown Waterpark; Stagecoach; SW Cottages.

TJ Restaurant; Torbay Council (Torre Abbey/Events); Torbay Development Agency; Torbay Taxis; Torbay Town Centres; Training Partnership; Trevor George Entertainments; Waves Leisure Pool/Lifestyle Health Suite; Waycotts; Westcountry Fire; What's on Publications; Wollen Michelmore.

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